WISH LIST

iDelmon

My Account

WISH LIST

REFUNDS & RETURNS POLICY

Order Cancellation

All orders can be cancelled until they are Processed. If your order has been paid and you need to change or cancel it, you must contact us within 12 hours. Once the order is processed, it can no longer be cancelled.

Return & Refund on Pre Order

Your satisfaction is our #1 priority. Therefore, you can request a return or a refund for pre orders if:

  • you do not receive them within the guaranteed time (not including 2-5 day processing)
  • you receive the wrong item      

 

We do not issue the refund if:

  • your pre order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
  • your pre order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).

*You can submit refund requests within 15 days after the guaranteed period for delivery. You can do it by sending a message on Contact Us page or By contacting us in the direct message of our Instagram Profile.

Return & Refund on Order

Your satisfaction is our #1 priority. Therefore, you can request a return or a refund for ordered products if:

  • you receive the wrong item
  • you do not want the product you have received (but you must return the item at your expense and the item must be unused) 
          

We do not issue the refund if:

  • your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)

*You can submit refund requests within 15 days after the guaranteed period for delivery. You can do it by sending a message on Contact Us page or By contacting us in the direct message of our Instagram Profile.

Shop

Privacy Policy

Shipping & Delivery

Refunds & Returns Policy

Terms & Conditions

Track Your Order

Ⓒ 2023 , iDelmon.com